Proud Partners of
PLATFORM
Hybrid Cloud
Get the best of both clouds.
Companies who want the agility and innovation of a public cloud contact centre solution but need to retain private storage for regulatory or corporate requirements can get the best of both simultaneously with Talkdesk Hybrid Cloud
The advantages of both clouds together.
Enjoy the flexibility, agility, scalability, uptime, cost-efficiency, and innovation of the public cloud while also leveraging private storage for customization, security, and unique compliance requirements
Customisable to your needs.
Configure your private storage instance to adhere to your specific security and IT policies.
"We see great benefits for enterprise clients of having data safely stored in a private cloud to comply with their specific internal security and IT requirements, and combining it all with the amazing benefits of having a cutting-edge cloud-native contact centre platform — a key success factor in the intelligent experience centre."
Compliant with industry requirements.
Hybrid Cloud allows you to store call recordings in a private cloud instance, which is ideal for highly regulated industries like financial services and healthcare.
CUSTOMER STORIES
Learn how Cognosante safeguards patient data and stays 100% HIPAA compliant using Talkdesk Hybrid Cloud.
Talkdesk Hybrid Cloud features.
Private storage
Get an isolated cloud instance, that you can fully adapt to your internal IT specifications
Globally managed multi-tenant solution
Use Talkdesk's innovative portfolio of applications, in a flexible, enterprise-grade, agile environment
International Data Privacy Compliance
Compliant with information privacy sovereignty laws.
Cutting-edge security standards
Enterprise-class security frameworks to protect critical business information.
Adaptive to evolving IT requirements
Adapt your private cloud instance to keep up with evolving security and compliance demands.
Flexible Deployment Options.
